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sept 2020 - may 2026

Kajabi
Kajabi Overview

oct 2025 - may 2026

kajabi checkout

Enabled merchant upsells and order bumps to lift average order value at checkout.

On the left, the merchant's upsell creation experience; on the right, the upsell customers see at checkout.

On the left, the merchant's order bump creation experience; on the right, the order bump customers see at checkout.


apr 2026

media library

AI-prototyped concept for managing custom Media Library views.

Built using V0 to demo the micro-interactions for creating, saving, removing, and deleting views.


jan - sep 2025

affiliates revamp

Reimagined the affiliate experience: payout system, resource tools, and a bounty program.

Added new set of metrics to the overview, such as leaderboard and top selling offers.

Under Settings, ability to add a memo and resources to communicate with affiliates.

A bounty program letting customers set up time-bound rewards for their affiliates.

Upcoming automatic and manual affiliate payouts, shown on the transactions page.

Setting up the schedule for manual payouts, and how customers complete a manual payment to their affiliates.


sep - dec 2025

kajabi capital

Shipped Kajabi Capital, an end-to-end loan experience, partnering with Parafin.

Kajabi Capital dashboard entry point Kajabi Capital marketing page

Dashboard entry point, marketing page, and mobile designs.


nov 2024

payments onboarding

Redesigned Kajabi Payments onboarding to provide a fully integrated in-app experience. After 100% rollout on Nov 7, adoption increased 11.77%, from 23.3% to 35% penetration.

A look at the rebranded Kajabi Payments onboarding experience, where the user selects UAE, which happened to align with Kajabi's launch in the region.


2024 - 2026

payouts

Designed to support multiple bank accounts as well as instant payouts.

Multiple bank accounts on Payouts Instant payouts feature

On the left shows multiple bank accounts, and on the right is the instant payouts feature.


sep - nov 2024

disputes

Created a system for customers to manage and take action on disputed payments.

Disputed transactions at various stages.


jun - aug 2025

analytics

Since 2023, I redesigned Kajabi's Payments dashboard and, in 2025, expanded into platform-wide Analytics, creating flexible, shared, systematized patterns across the app.

The redesigned Payments dashboard.

Subscription payment retention over time Unsubscribed contacts from marketing emails Contacts breakdown by engagement Canceled subscriptions over time Payment plans over time Monthly recurring revenue from payment plans

Some of the data visualization charts I designed for the Analytics team.


nov - dec 2024

transaction details page revamp

Redesigned the transaction details page's hierarchy for clearer, easier scannability.

A snapshot of what a customer sees after clicking into a sale, with the full breakdown of that purchase.